This Privacy Policy explains how Gyro King ("Gyro King," "we," "us," or "our"), operated by GYRO KING, LLC in Houston, Texas, collects, uses, and shares information when you use the Gyro King mobile application (the "App"). By using the App, you agree to this Policy.
1. Information we collect
Information you give us
- Account information: your name and mobile phone number, which you provide to create an account and sign in. We verify your phone number by sending a one-time code (SMS).
- Order information: the items you order, your chosen pickup location, special instructions, and your order history.
- Loyalty information: your rewards points balance and the rewards you earn and redeem.
Information collected automatically
- App usage and device information: basic information about how you use the App and limited device/diagnostic data, used to keep the App working and to improve it.
- Push notification token: if you enable notifications, a token that lets us send order-status and offer notifications. You can turn notifications off at any time in your device settings.
Payment information
Payments are processed by Square. We do not collect or store your full card number or CVV. Square handles your payment details under its own privacy policy and PCI-compliant security.
2. How we use your information
- Create and manage your account and sign you in.
- Take, prepare, and fulfill your pickup orders.
- Run the Gyro King Rewards loyalty program (earning and redeeming points).
- Send you order-status updates and, if you opt in, offers and announcements.
- Provide customer support and respond to your requests.
- Operate, maintain, secure, and improve the App.
- Comply with legal obligations.
3. How we share your information
We share information only with service providers that help us run the App, and as required by law. We do not sell your personal information.
- Square, Inc. — our point-of-sale and ordering platform. Your menu, orders, payments, customer profile, and loyalty points are processed through Square. See Square's Privacy Notice.
- Google / Firebase — used to verify your phone number and sign you in (Firebase Authentication), and to deliver notifications.
- Cloudflare — provides the secure connection between the App and Square.
- Apple / Google — deliver push notifications through their messaging services.
- Legal and safety — we may disclose information if required by law, or to protect the rights, safety, and property of Gyro King, our customers, or others.
4. Payment security
All payments are handled by Square through its secure, PCI-DSS-compliant systems. Gyro King never receives or stores your full card details.
5. Data retention
We keep your account and order information for as long as your account is active and as needed to provide the App, run the loyalty program, and meet legal, tax, and accounting requirements. When you delete your account, we delete or de-identify your personal information unless we are required to keep it.
6. Your choices and rights
- Access and update: view and update your profile in the App.
- Delete your account: you can delete your account and associated personal data from within the App (More → Delete my account), or by emailing us at the address below.
- Notifications: turn push notifications and marketing messages on or off in the App or your device settings.
- Loyalty: you may stop participating in the rewards program at any time.
Depending on where you live, you may have additional rights (such as access, correction, or deletion). To exercise them, contact us at the email below.
7. Children's privacy
The App is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Changes to this Policy
We may update this Policy from time to time. We will post the updated version with a new "Last updated" date and, where appropriate, notify you in the App.
10. Contact us
Questions or requests about this Policy or your information:
Gyro King (GYRO KING, LLC)
Email: gyrokingm100@gmail.com
Houston, Texas, USA
